Feature Requests

Help shape the future of the Bopple platform šŸš€ Add your own ideas, upvote and comment on ideas you love. Your input helps us prioritise and build the features you need – at the right time, in the right way.

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  1. Mailchimp integration

    Automatically sync opted-in customers and purchase activity to Mailchimp for targeted email and SMS campaigns and automations.

    Annette C

    0

  2. Klaviyo integration

    Automatically sync opted-in customers and purchase activity to Klaviyo for targeted email and SMS campaigns and automations.

    Tim Bopple

    0

  3. Kiosk Ordering

    A lot of restaurants are adopting ordering kisoks to reduce the pressure on front of house staff. We would find this very useful. This would allow customers to order and pay from a kiosk screen.

    Empire R

    0

  4. Size-Specific Modifier Sets

    Ability to support products where different variants or sizes have different modifier sets assigned. Most commonly needed in scenarios where modifiers need different pricing depending on the size selected by the customer, for example: Alternate milk pricing depending on coffee sizeBottles of wine require a selection for number of glasses, whereas regular glasses do notPizza toppings that vary depending on size

    Tim Bopple

    0

  5. Bopple Loyalty in-store with Lightspeed O Series

    Allow customers to redeem rewards and earn points in a Bopple-powered loyalty program when ordering with staff at the counter. An exciting alternative to expensive third-party loyalty platforms.

    Tim Bopple

    0

  6. Deals & Combos

    Ability to create menu items for deals, where more than one layer of selections are required in the customer ordering flow. For example, a 'Burger & Beer' combo. The customer needs to select their beer in a list of options and then select their preferred burger. When selecting the burger, the customer also needs access to all the modifiers and add-ons offered on their selected burger.

    Tim Bopple

    2

  7. Ability to mark modifiers as sold out in Orders Manager

    Currently products and modifiers can both be marked as sold out in Back Office > Menu > Availability. This is great. In Orders Manager we can only mark products as sold out. It would be good if we could also manage modifier availability in Orders Manager.

    Stephane M

    3

  8. Dynamic wait times based on quantity of item ordered

    We run a Pizza & Pasta venue and can only produce a specific number of pizzas at any given point. We use prep time plus order limiting to try and manage customer expectations (e.g. if multiple customers order 5+ pizzas each, that blows out our wait time) but because this is a global setting, it sets false expectations for customers who only order, say, pasta & calamari - which in reality only takes us 10 minutes to prep.

    zoe j

    0

  9. Buy X Get Y Promos

    When specifying what a customer has to do to be eligible for a discount, we can currently only specify a minimum purchase as a dollar amount. We'd like the ability instead to specify what product the customer has to order, including a quantity, in order to unlock the promo. This allows us to drive more purchases of items with higher COGS and/or items we need to sell more of due to stock movement etc. For example, we'd like to be able to run a promotion such as Buy 1 Acai Bowl, Get a 2nd Half Price

    Luiza A

    1

  10. Recurring Promotions

    We need the ability to set promotions up so that they're automatically active on certain days of week / certain times of day, in addition to the standard start/end date for the promotion. This will help us drive repeat visits and build positive customer behaviour. For example, we'd like to give customers 20% off all orders before 11am on Mondays. This is one of the quieter periods for us, so we'd like to drive more orders in this time.

    Luiza A

    3

  11. Recurring and scheduled surcharges

    As a merchant, having automated / recurring weekend surcharges is very important to our business as it's too easy to forget to manually turn them on and off, resulting in charging customers incorrectly - which can cost our business and create a poor experience for our customers. It would also be great to have the option to schedule surcharges for specific dates in advance, for public holidays.

    Tami Titheridge

    2

  12. Customise Bopple Loyalty Program

    Ability to customise the Bopple Loyalty program, such as: Editing rewards availableEditing points per dollar spent

    Emily H

    0

  13. Respond to Customer Feedback

    Ability to respond to customer feedback directly in Back Office.

    James Bopple

    0

  14. More control to arrange and customise imported menu items in Bopple

    Original request: Can we please edit our menu via Bopple!! Syncing from POS is great for most of the menu, however it would be great to be able to customise our menu specifically for Bopple users, directly through Bopple. ✨ We have now launched our first round of POS menu overrides. For more info - POS Menu Overrides (v1) In this next update, we're considering the following additional overrides: šŸŽÆ Override names on modifier sets and modifiers šŸŽÆ Override visibility on modifier sets and modifiers šŸŽÆ Override arrangement (sorting) of products and categories šŸŽÆ Ability to change categories on products šŸŽÆ Ability to create new categories in Bopple

    Tenealle N

    2

  15. Ability to Hide Sold Out Items / Modifiers

    Having a menu with a lot of sold out items or modifiers can look tacky. Having the ability to hide sold out items or modifiers would solve this.

    Sarah S

    0