Feature Requests

We run a Pizza & Pasta venue and can only produce a specific number of pizzas at any given point. We use prep time plus order limiting to try and manage customer expectations (e.g. if multiple customers order 5+ pizzas each, that blows out our wait time) but because this is a global setting, it sets false expectations for customers who only order, say, pasta & calamari - which in reality only takes us 10 minutes to prep.

The current Order Limiting feature allows us to specify one limit per timeslot for pickup and delivery orders combined (eg. 5 pickup and delivery orders every 15mins). This is ok if you are using third-party delivery like DoorDash Drive or Uber Direct, as it's just about your kitchen capacity. We run in-house delivery with our own drivers, so we also have a constraint in terms of our driver availability, so we'd like to be able to set a separate limit for delivery orders, based on how many deliveries our drivers can typically complete per hour, for example.

Indicate the customer's marketing status for my business in the new customer profiles area.

Giving the app and web loyalty experience some love, with improve layouts and theming, as well as clarified redemption flows on checkout.

Ability to sync contacts with Klaviyo audience/list for email and SMS marketing through Klaviyo.

Ability to create menu items for deals, where more than one layer of selections are required in the customer ordering flow. For example, a 'Burger & Beer' combo. The customer needs to select their beer in a list of options and then select their preferred burger. When selecting the burger, the customer also needs access to all the modifiers and add-ons offered on their selected burger.

Currently products and modifiers can both be marked as sold out in Back Office > Menu > Availability. This is great. In Orders Manager we can only mark products as sold out. It would be good if we could also manage modifier availability in Orders Manager.

When specifying what a customer has to do to be eligible for a discount, we can currently only specify a minimum purchase as a dollar amount. We'd like the ability instead to specify what product the customer has to order, including a quantity, in order to unlock the promo. This allows us to drive more purchases of items with higher COGS and/or items we need to sell more of due to stock movement etc. For example, we'd like to be able to run a promotion such as Buy 1 Acai Bowl, Get a 2nd Half Price

As a merchant, we sometimes have special release products or products with very limited availability each day - in this situation, we'd like to be able to restrict how many of these products a customer can order in a single transaction.

We need the ability to set promotions up so that they're automatically active on certain days of week / certain times of day, in addition to the standard start/end date for the promotion. This will help us drive repeat visits and build positive customer behaviour. For example, we'd like to give customers 20% off all orders before 11am on Mondays. This is one of the quieter periods for us, so we'd like to drive more orders in this time.

Ability to respond to customer feedback directly in Back Office.

As a bakery, we have a number of customers who order the same things from us every week or fortnight. We'd love to offer them a discount if they choose to pay a monthly, automatically recurring subscription fee upfront. We envision it working similarly to "The Farm Shop" https://thefarmshop.au/collections/all where you can add an item(s) to your cart and then choose either a one off or a recurring order.

Original request: Can we please edit our menu via Bopple!! Syncing from POS is great for most of the menu, however it would be great to be able to customise our menu specifically for Bopple users, directly through Bopple. ✨ We have now launched our first round of POS menu overrides. For more info - POS Menu Overrides (v1) In this next update, we're considering the following additional overrides: 🎯 Override names on modifier sets and modifiers 🎯 Override visibility on modifier sets and modifiers 🎯 Override arrangement (sorting) of products and categories 🎯 Ability to change categories on products 🎯 Ability to create new categories in Bopple