Feature Requests
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Mailchimp integration
Automatically sync opted-in customers and purchase activity to Mailchimp for targeted email and SMS campaigns and automations.
Annette C0
Klaviyo integration
Automatically sync opted-in customers and purchase activity to Klaviyo for targeted email and SMS campaigns and automations.
Tim Bopple0
Kiosk Ordering
A lot of restaurants are adopting ordering kisoks to reduce the pressure on front of house staff. We would find this very useful. This would allow customers to order and pay from a kiosk screen.
Empire R0
Size-Specific Modifier Sets
Ability to support products where different variants or sizes have different modifier sets assigned. Most commonly needed in scenarios where modifiers need different pricing depending on the size selected by the customer, for example: Alternate milk pricing depending on coffee sizeBottles of wine require a selection for number of glasses, whereas regular glasses do notPizza toppings that vary depending on size
Tim Bopple0
Bopple Loyalty in-store with Lightspeed O Series
Allow customers to redeem rewards and earn points in a Bopple-powered loyalty program when ordering with staff at the counter. An exciting alternative to expensive third-party loyalty platforms.
Tim Bopple0
Deals & Combos
Ability to create menu items for deals, where more than one layer of selections are required in the customer ordering flow. For example, a 'Burger & Beer' combo. The customer needs to select their beer in a list of options and then select their preferred burger. When selecting the burger, the customer also needs access to all the modifiers and add-ons offered on their selected burger.
Tim Bopple2
Ability to mark modifiers as sold out in Orders Manager
Currently products and modifiers can both be marked as sold out in Back Office > Menu > Availability. This is great. In Orders Manager we can only mark products as sold out. It would be good if we could also manage modifier availability in Orders Manager.
Stephane M3
Dynamic wait times based on quantity of item ordered
We run a Pizza & Pasta venue and can only produce a specific number of pizzas at any given point. We use prep time plus order limiting to try and manage customer expectations (e.g. if multiple customers order 5+ pizzas each, that blows out our wait time) but because this is a global setting, it sets false expectations for customers who only order, say, pasta & calamari - which in reality only takes us 10 minutes to prep.
zoe j0
Buy X Get Y Promos
When specifying what a customer has to do to be eligible for a discount, we can currently only specify a minimum purchase as a dollar amount. We'd like the ability instead to specify what product the customer has to order, including a quantity, in order to unlock the promo. This allows us to drive more purchases of items with higher COGS and/or items we need to sell more of due to stock movement etc. For example, we'd like to be able to run a promotion such as Buy 1 Acai Bowl, Get a 2nd Half Price
Luiza A1
Recurring Promotions
We need the ability to set promotions up so that they're automatically active on certain days of week / certain times of day, in addition to the standard start/end date for the promotion. This will help us drive repeat visits and build positive customer behaviour. For example, we'd like to give customers 20% off all orders before 11am on Mondays. This is one of the quieter periods for us, so we'd like to drive more orders in this time.
Luiza A3
Recurring and scheduled surcharges
As a merchant, having automated / recurring weekend surcharges is very important to our business as it's too easy to forget to manually turn them on and off, resulting in charging customers incorrectly - which can cost our business and create a poor experience for our customers. It would also be great to have the option to schedule surcharges for specific dates in advance, for public holidays.
Tami Titheridge2
Customise Bopple Loyalty Program
Ability to customise the Bopple Loyalty program, such as: Editing rewards availableEditing points per dollar spent
Emily H0
Respond to Customer Feedback
Ability to respond to customer feedback directly in Back Office.
James Papas0
More control to arrange and customise imported menu items in Bopple
Original request: Can we please edit our menu via Bopple!! Syncing from POS is great for most of the menu, however it would be great to be able to customise our menu specifically for Bopple users, directly through Bopple. ⨠We have now launched our first round of POS menu overrides. For more info - POS Menu Overrides (v1) In this next update, we're considering the following additional overrides: šÆ Override names on modifier sets and modifiers šÆ Override visibility on modifier sets and modifiers šÆ Override arrangement (sorting) of products and categories šÆ Ability to change categories on products šÆ Ability to create new categories in Bopple
Tenealle N2
Ability to Hide Sold Out Items / Modifiers
Having a menu with a lot of sold out items or modifiers can look tacky. Having the ability to hide sold out items or modifiers would solve this.
Sarah S0