Feature Requests

Allow merchants with branded mobile apps to create exclusive app-only menus, categories, and special items (think: secret menus) designed to encourage customers to download and keep using their app. This builds a stronger marketing audience for merchants and gives customers access to perks they can’t get anywhere else.

Allow customers to redeem rewards and earn points in a Bopple-powered loyalty program when ordering with staff at the counter. An exciting alternative to expensive third-party loyalty platforms.

Ability to generate a PDF packing/delivery slip for all orders, over a time period

Ability to let someone order at their table via QR code and be notified when their dine-in order is ready to pick-up from the counter. Essentially bistro service without needing a buzzer system.

Ability to create menu items for deals, where more than one layer of selections are required in the customer ordering flow. For example, a 'Burger & Beer' combo. The customer needs to select their beer in a list of options and then select their preferred burger. When selecting the burger, the customer also needs access to all the modifiers and add-ons offered on their selected burger.

Currently products and modifiers can both be marked as sold out in Back Office > Menu > Availability. This is great. In Orders Manager we can only mark products as sold out. It would be good if we could also manage modifier availability in Orders Manager.

We run a Pizza & Pasta venue and can only produce a specific number of pizzas at any given point. We use prep time plus order limiting to try and manage customer expectations (e.g. if multiple customers order 5+ pizzas each, that blows out our wait time) but because this is a global setting, it sets false expectations for customers who only order, say, pasta & calamari - which in reality only takes us 10 minutes to prep.

When specifying what a customer has to do to be eligible for a discount, we can currently only specify a minimum purchase as a dollar amount. We'd like the ability instead to specify what product the customer has to order, including a quantity, in order to unlock the promo. This allows us to drive more purchases of items with higher COGS and/or items we need to sell more of due to stock movement etc. For example, we'd like to be able to run a promotion such as Buy 1 Acai Bowl, Get a 2nd Half Price

We need the ability to set promotions up so that they're automatically active on certain days of week / certain times of day, in addition to the standard start/end date for the promotion. This will help us drive repeat visits and build positive customer behaviour. For example, we'd like to give customers 20% off all orders before 11am on Mondays. This is one of the quieter periods for us, so we'd like to drive more orders in this time.

As a merchant, having automated / recurring weekend surcharges is very important to our business as it's too easy to forget to manually turn them on and off, resulting in charging customers incorrectly - which can cost our business and create a poor experience for our customers. It would also be great to have the option to schedule surcharges for specific dates in advance, for public holidays.

Original request: Can we please edit our menu via Bopple!! Syncing from POS is great for most of the menu, however it would be great to be able to customise our menu specifically for Bopple users, directly through Bopple. ✨ We have now launched our first round of POS menu overrides. For more info - POS Menu Overrides (v1) In this next update, we're considering the following additional overrides: 🎯 Override names on modifier sets and modifiers 🎯 Override visibility on modifier sets and modifiers 🎯 Override arrangement (sorting) of products and categories 🎯 Ability to change categories on products 🎯 Ability to create new categories in Bopple

Ability to respond to customer feedback directly in Back Office.