Feature Requests

Allow businesses to configure tiers in their loyalty program. Tiers would allow their customers to earn more points per dollar spent, and get access to exclusive rewards. Tier descriptions and benefits should also be shown to customers via the web or mobile app.

Ability for customers to 'refer a friend' using the Bopple Loyalty program and get rewarded via points

Having a menu with a lot of sold out items or modifiers can look tacky. Having the ability to hide sold out items or modifiers would solve this.

Add the ability for modifiers to include images and descriptions, displayed to customers across web and mobile apps. This would give venues more flexibility to showcase choices (e.g. flavours of ice cream, toppings on pizza, etc) with helpful detail. For Lightspeed and Square integrations, images and descriptions would automatically import where available.

What is a check-in? Customers can tap a "check-in" button in your app experience, which checks them in to your site on the POS. When a customer is checked in on your POS, they are surfaced at the top of the customer list. Why check-in? Once a customer is checked in on your POS, this unlocks: Seamless customer attachment on sales. Loyalty interactions in the POS made easy. No barcode scan or customer search required. App payments with Bopple, even for customers who want to order over the counter, saving more time for staff. Unlock earning points and redeeming rewards via the POS in a Bopple Loyalty Program [COMING SOON]

Ability to create menu items for deals, where more than one layer of selections are required in the customer ordering flow. For example, a 'Burger & Beer' combo. The customer needs to select their beer in a list of options and then select their preferred burger. When selecting the burger, the customer also needs access to all the modifiers and add-ons offered on their selected burger.

Currently products and modifiers can both be marked as sold out in Back Office > Menu > Availability. This is great. In Orders Manager we can only mark products as sold out. It would be good if we could also manage modifier availability in Orders Manager.

When specifying what a customer has to do to be eligible for a discount, we can currently only specify a minimum purchase as a dollar amount. We'd like the ability instead to specify what product the customer has to order, including a quantity, in order to unlock the promo. This allows us to drive more purchases of items with higher COGS and/or items we need to sell more of due to stock movement etc. For example, we'd like to be able to run a promotion such as Buy 1 Acai Bowl, Get a 2nd Half Price

We run a Pizza & Pasta venue and can only produce a specific number of pizzas at any given point. We use prep time plus order limiting to try and manage customer expectations (e.g. if multiple customers order 5+ pizzas each, that blows out our wait time) but because this is a global setting, it sets false expectations for customers who only order, say, pasta & calamari - which in reality only takes us 10 minutes to prep.

We need the ability to set promotions up so that they're automatically active on certain days of week / certain times of day, in addition to the standard start/end date for the promotion. This will help us drive repeat visits and build positive customer behaviour. For example, we'd like to give customers 20% off all orders before 11am on Mondays. This is one of the quieter periods for us, so we'd like to drive more orders in this time.

Original request: Can we please edit our menu via Bopple!! Syncing from POS is great for most of the menu, however it would be great to be able to customise our menu specifically for Bopple users, directly through Bopple. ✨ We have now launched our first round of POS menu overrides. For more info - POS Menu Overrides (v1) In this next update, we're considering the following additional overrides: 🎯 Override names on modifier sets and modifiers 🎯 Override visibility on modifier sets and modifiers 🎯 Override arrangement (sorting) of products and categories 🎯 Ability to change categories on products 🎯 Ability to create new categories in Bopple

Ability to respond to customer feedback directly in Back Office.

Allow products to be restricted by order type, or day/time. Currently these restrictions can only be applied at the category level. This would unblock the following workflows: Restricting a product to Dine In / Pickup only because it doesn't travel well for DeliveryRestricting a product to a certain timeframe (i.e. Tuesdays), without creating an additional category on the POS